Do you accept retail orders?
Yes, we do accept retail, except for products that require a new mould to be opened.
What is the expected lead time?
Sample orders typically take 7-14 days, while mass production requires approximately 30-40 days.
Is there a Minimum Order Quantity (MOQ) limit?
We maintain a low MOQ, and mixed products for a single order are available.
How do you ship the goods and how long does it take?
Our usual practice is sea shipment (about 20-30 days) or air freight (about 7 days).
Can I print my logo on the product?
Yes, please inform us formally before production and confirm the design based on our sample first.
Do you offer a guarantee for the products?
Yes, we offer a 2-year warranty on our products for your peace of mind.