Q1. What is the MOQ & Price Term?
A: No MOQ for 1st sample order. Small quantity is acceptable with neutral packing. Prices are based on EXW. For orders over 1000-2000 pcs (depending on models), FOB terms apply. Sample orders are welcome.
Q2. Can you handle custom designs and requirements?
A: Yes, we are a direct manufacturer with our own mold and plastic injection workshops. Our professional LED team can develop products per your requirements. Custom packing and logos are available with a 1000 pcs MOQ per color.
Q3. What is the delivery timeframe?
A: For regular neutral products, delivery is about 15-20 days. For customized packing and logos, delivery typically takes 25-30 days depending on the order quantity.
Q4. How are goods shipped and how long does it take?
A: Small orders ship via express (DHL, UPS, FedEx) or air, taking 10-15 days. Official orders are shipped by sea, taking 35-50 days depending on the destination.
Q5. What are the payment terms?
A: We accept T/T, Western Union, and Money Gram. For amounts over USD 5000, a 30% deposit is required to start production, with 70% paid before delivery. Under USD 5000, full payment is recommended to save on bank charges.
Q6. Do the products come with a power source?
A: Yes, these models come with built-in light sources and 4400mAh rechargeable batteries, including a USB charging cable for convenient operation.
Glow Light
