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Frequently Asked Questions
Q1: Are you a factory or a trading company?
A: We are a professional factory specializing in stage lighting and laser equipment.
Q2: Do your products have CE/ROHS certificates?
A: Yes, we can provide CE and ROHS certifications to meet your quality and safety requirements.
Q3: What are the available shipping methods and delivery times?
A: Products can be shipped via Sea (20-40 days), Air (5-10 days), or Express (3-6 days) based on your package size and urgency.
Q4: What is the standard payment method?
A: We accept T/T, with a 50% deposit before production and the remaining balance due before delivery.
Q5: Can I use my own freight forwarder?
A: Yes, if you have your own shipping agent in China, we can coordinate with them to facilitate the transport of your goods.
Q6: How do I place an order for the 10W Stage Laser?
A: Please contact us with the item details and quantity. We will provide a Proforma Invoice (PI) and confirm shipping details before production.