Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What about the lead time?
Samples need 1-3 days, while bulk order production typically takes 1-2 weeks.
What kind of certifications do you have?
We have appearance patents, CE, ROHS, CCC, ISO9001, PSE, FCC, and EN certifications. Additional certifications can be processed for large orders.
How do you ship the goods and how long does it take to arrive?
Small orders ship via International Express (3-7 days). Bulk orders ship via Air (5-7 days) or Sea (20-40 days).
Is it okay to print my logo on the product?
Yes. Please inform us formally before production and confirm the design based on our sample.
How do you handle quality control?
Quality is our top priority. Each product is fully assembled and carefully tested before packing and shipping to ensure high standards.
Glow Light
