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Frequently Asked Questions
How can I get a sample?
Please contact us and we will let you know how to get a sample. Normally, free sample of crystal pendant will be provided, but whole lighting frame sample with crystal can be available and needs to be charged.
We pay much about leadtime, how is yours?
We have common products in stock, so quick leadtime of existing items are within 15 days. If no stock and need to be customized, please negotiate with us for a specific timeline.
How do you ensure quality and longevity?
We maintain a high-quality line with strict inspection in the production process, performing spot quality checks and tests before shipment. We offer a 3-year product guarantee.
What is colour temperature?
Warm white: 2200k, 2500k, 2700k, 2800k, 3000k
Natural white: 4000K-4500K
Cool white: 6000K-6500K
Where can we put our own logo?
We can print your logo on the products and packages if the order meets our minimum order quantity (MOQ).
Do you accept OEM & ODM?
Yes, we welcome OEM and ODM orders and can help you create color boxes with your custom logo.