What are the available packing options?
We provide neutral white or brown cartons, MDF wood reinforcement for fragile items, and pallet packing as needed. Custom packing requirements are also supported.
What payment terms do you accept?
We primarily accept T/T and Alipay. For your peace of mind, we provide photos and videos of the products and packaging for confirmation before the balance payment and shipment.
What is the typical delivery time?
Delivery generally takes about 25-30 days after deposit and drawing confirmation, depending on specific order details.
Do you support product customization?
Yes, bespoke lighting is our core expertise. We can manufacture based on your drawings, photos, or specific project requirements for both residential and commercial applications.
How do you ensure product quality?
We perform 100% testing on all goods before delivery. We also send quality check videos and pictures to customers before shipment to ensure everything meets expectations.
What delivery terms do you offer?
We offer EXW, FOB, C&F, and Door-to-Door delivery services to accommodate different logistics needs.